Program/policy evaluation is a valuable tool that can help strengthen the quality of programs/policies and improve outcomes for the populations they serve. Program/policy evaluation answers basic questions about program/policy effectiveness. It involves collecting and analyzing information about program/policy activities, characteristics, and outcomes. This information can be used to ultimately improve program services or policy initiatives.
Nurses can play a very important role assessing program/policy evaluation for the same reasons that they can be so important to program/policy design. Nurses bring expertise and patient advocacy that can add significant insight and impact. In this Assignment, you will practice applying this expertise and insight by selecting an existing healthcare program or policy evaluation and reflecting on the criteria used to measure the effectiveness of the program/policy.
Review the Healthcare Program/Policy Evaluation Analysis Template provided in the Resources.
Select an existing healthcare program or policy evaluation or choose one of interest to you.
Review community, state, or federal policy evaluation and reflect on the criteria used to measure the effectiveness of the program or policy described.
Based on the program or policy evaluation you selected, complete the Healthcare Program/Policy Evaluation Analysis Template. Be sure to address the following:
Describe the healthcare program or policy outcomes.
How was the success of the program or policy measured?
How many people were reached by the program or policy selected?
How much of an impact was realized with the program or policy selected?
At what point in program implementation was the program or policy evaluation conducted?
What data was used to conduct the program or policy evaluation?
What specific information on unintended consequences was identified?
What stakeholders were identified in the evaluation of the program or policy? Who would benefit most from the results and reporting of the program or policy evaluation? Be specific and provide examples.
Did the program or policy meet the original intent and objectives? Why or why not?
Full Answer Section
- Improve the quality of care provided to Medicare beneficiaries by incentivizing hospitals to focus on care transitions and post-discharge management.
- Reduce overall healthcare costs associated with unnecessary readmissions.
Secondary intended outcomes include:
- Encouraging greater collaboration between hospitals and post-acute care providers.
- Promoting the adoption of evidence-based practices for discharge planning and patient education.
2. How was the success of the program or policy measured?
The success of the HRRP is primarily measured by:
- Risk-standardized readmission rates (RSRR): This is the key metric. CMS calculates RSRR for each hospital for the targeted conditions, adjusting for patient characteristics (age, comorbidities, etc.) to allow for fair comparisons.
- Comparison to national average: A hospital's RSRR is compared to the national average RSRR for each condition. Hospitals with RSRRs significantly higher than the national average are subject to payment penalties.
- Change in readmission rates over time: Evaluations often track the trend of readmission rates for targeted conditions at the national and hospital levels since the program's implementation.
- Payment adjustments: The amount of penalties imposed on hospitals is also tracked as an indicator of program impact (though not a direct measure of patient outcomes).
3. How many people were reached by the program or policy selected?
The HRRP directly impacts all hospitals in the United States that receive Medicare payments. This encompasses thousands of institutions. Indirectly, it affects millions of Medicare beneficiaries who are hospitalized for the targeted conditions each year, as the program aims to improve their care and reduce their likelihood of readmission.
4. How much of an impact was realized with the program or policy selected?
The impact of the HRRP has been a subject of ongoing evaluation and debate. Evidence suggests:
- Reduction in Readmission Rates: Numerous studies have shown a statistically significant reduction in readmission rates for the targeted conditions since the HRRP's implementation. For example, a study published in the New England Journal of Medicine in 2017 by Chatterjee et al. found a modest but significant decline in 30-day readmission rates for heart failure and pneumonia associated with the HRRP.
- Potential for Unintended Consequences: Some studies have raised concerns about potential unintended consequences, such as an increase in observation stays (which are not counted as readmissions) or a narrowing of hospital focus that might negatively impact care for conditions not targeted by the program (see question 7).
- Debate on Causality: While readmission rates have decreased, there is ongoing discussion about the extent to which this reduction is directly attributable to the HRRP versus other concurrent quality improvement initiatives.
Overall, the HRRP appears to have had some impact on reducing readmission rates, but the magnitude and the potential for unintended consequences remain areas of active research and discussion.
5. At what point in program implementation was the program or policy evaluation conducted?
Evaluations of the HRRP have been conducted at various points since its initial implementation in October 2012. These include:
- Early evaluations: Assessing the initial impact in the first few years after implementation.
- Ongoing monitoring: CMS continuously monitors readmission rates and payment adjustments.
- Longitudinal studies: Examining the trends and long-term effects of the program over several years.
- Specific studies: Focusing on particular aspects of the program, such as its impact on specific patient subgroups or the potential for unintended consequences.
Therefore, the evaluation has been an iterative and ongoing process throughout the program's implementation.
6. What data was used to conduct the program or policy evaluation?
Evaluations of the HRRP primarily rely on administrative data collected by CMS, including:
- Medicare claims data: This provides detailed information on hospitalizations, readmissions, patient demographics, diagnoses, and procedures.
- Hospital Compare data: Publicly reported data on hospital quality measures, including readmission rates.
- Payment adjustment data: Information on the penalties applied to hospitals based on their readmission performance.
- Patient-level data: Anonymized data used for risk adjustment and analysis of patient characteristics.
Researchers may also use publicly available datasets and conduct their own statistical analyses of this data. Some evaluations might incorporate qualitative data through interviews with hospital administrators or clinicians, though this is less common for large-scale national evaluations of this type.
7. What specific information on unintended consequences was identified?
Several potential unintended consequences of the HRRP have been identified and investigated:
- Increased Observation Stays: Some research suggests that hospitals may have increased the use of observation stays (where patients receive care in the hospital but are not formally admitted) to avoid counting these stays as readmissions. This could potentially delay necessary inpatient care or shift costs to patients.
- Narrowing of Focus: Concerns have been raised that hospitals might prioritize improving care for the targeted conditions (AMI, HF, pneumonia, etc.) at the expense of other conditions, potentially leading to a decline in quality for non-targeted conditions.
- Disproportionate Impact on Safety-Net Hospitals: Some studies have indicated that hospitals serving a higher proportion of low-income and socially disadvantaged patients may face greater challenges in reducing readmission rates due to factors outside their direct control (e.g., patient social determinants of health). This could lead to these hospitals being disproportionately penalized.
- Gaming the System: There have been concerns about potential "gaming" of the system, where hospitals might alter coding practices or discharge patterns to appear to have lower readmission rates without necessarily improving the quality of care.
8. What stakeholders were identified in the evaluation of the program or policy? Who would benefit most from the results and reporting of the program or policy evaluation? Be specific and provide examples.
Key stakeholders identified in the evaluation of the HRRP include:
- Centers for Medicare & Medicaid Services (CMS): As the program administrator, CMS needs evaluation data to assess the program's effectiveness, make adjustments, and ensure it aligns with its goals of improving quality and reducing costs.
- Hospitals: Hospitals are directly impacted by the program through payment penalties and need to understand how their performance compares to others and identify areas for improvement. Evaluation results can inform their quality improvement initiatives.
- Medicare Beneficiaries (Patients): Patients are the ultimate beneficiaries of the program if it leads to improved care transitions and reduced likelihood of readmission. Evaluation results can inform their understanding of hospital quality and potentially guide their healthcare choices.
- Healthcare Providers (Physicians, Nurses, etc.): These professionals are responsible for implementing the changes in care delivery intended by the program. Evaluation results can provide feedback on the effectiveness of their efforts and identify areas where further education or resources are needed.
- Researchers and Policymakers: Academics and policymakers use evaluation data to understand the impact of this type of policy intervention, inform future policy decisions, and contribute to the broader knowledge base on quality improvement and payment reform.
- Taxpayers: As the HRRP aims to reduce healthcare costs for Medicare, taxpayers ultimately benefit from a more efficient healthcare system. Evaluation results can demonstrate the return on investment of this policy.
Sample Answer
Selected Healthcare Program/Policy Evaluation:
I will select the evaluation of the "Hospital Readmissions Reduction Program (HRRP)" implemented by the Centers for Medicare & Medicaid Services (CMS) in the United States. This is a federal policy aimed at reducing hospital readmissions for specific conditions by penalizing hospitals with higher-than-expected readmission rates.
Completing the Healthcare Program/Policy Evaluation Analysis Template:
Here's how I would complete the template based on the HRRP evaluation:
Healthcare Program/Policy Evaluation Analysis Template
1. Describe the healthcare program or policy outcomes.
The primary intended outcomes of the Hospital Readmissions Reduction Program (HRRP) are to:
- Reduce hospital readmission rates for targeted conditions (initially acute myocardial infarction (AMI), heart failure (HF), and pneumonia, later expanded).