Business Intelligence, Analytics, Data Science, and AI.

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A business intelligence (BI) plan, or roadmap, is derived from data sets encompassing a multitude of factors in a healthcare organization. The BI plan, with data mining and statistics, measures a healthcare organization’s performance and seeks to determine the organization’s competitive advantage among a service demographic, such as cardiac care, orthopedic care, renal care, and long-term care. According to Delen, Sharda, and Turban (2023), “BI cannot simply be a technical exercise for the information systems department. It has to serve as a way to change the manner in which the company conducts business by improving its business processes and transforming decision making processes to be more data driven” (p. 20).

Imagine, you are the lead manager of the information systems department at Green Valley Hospital Center. The hospital is an 800-bed comprehensive facility that specializes in orthopedic surgery for older patients. The hospital is committed to bringing state-of-the-art healthcare services with a focus on diversity, equity, and quality of care to their patients. You and your team will be working with administrative staff, including all C-Suite administrators and officers. You are tasked with developing and presenting a PowerPoint presentation on the development process for a healthcare organization’s BI plan.

In your presentation,

Define Business Intelligence (BI) and its applicability to the healthcare delivery system.
Explain how data mining techniques can be implemented and what information can be derived from these techniques.
Discuss how BI is clearly linked to an organizational strategy and the execution of an organization’s strategic plans.
Define descriptive analytics, predictive analytics, and prescriptive analytics.
Discuss how the five tenets of healthcare are implemented into a healthcare organization’s business intelligence plan.
Analyze technology and architecture and how they impact the development of a business intelligence plan.
Explain the four primary steps that will be used in creating your team’s successful BI plan (road map).

Full Answer Section

         
    • Today's Agenda:
      • Defining Business Intelligence in Healthcare
      • The Power of Data Mining
      • BI's Link to Organizational Strategy
      • Understanding Data Analytics (Descriptive, Predictive, Prescriptive)
      • Integrating Healthcare Tenets into BI
      • Technology & Architecture Considerations
      • Green Valley's BI Plan Roadmap (4 Primary Steps)
  • Speaker Notes:
    • "Good morning, C-Suite and administrative team. I'm [Your Name], Lead Manager of the Information Systems Department. Today, my team and I are excited to present our vision for a robust Business Intelligence plan at Green Valley Hospital Center. As an 800-bed comprehensive facility specializing in orthopedic surgery for older patients, our commitment to state-of-the-art healthcare, diversity, equity, and quality of care is paramount. This presentation will detail how a strategic BI roadmap will empower us to achieve these goals, transforming how we leverage our vast data sets to drive superior patient outcomes and operational excellence."
Slide 3: What is Business Intelligence (BI)?
  • Slide Content:
    • Definition: Business Intelligence (BI) is a technology-driven process for analyzing data and presenting actionable information to help executives, managers, and other corporate end-users make informed business decisions (Delen, Sharda, & Turban, 2023).
    • Beyond Reports: BI is not just about generating reports; it's about transforming raw data into insights that drive strategic action and improve business processes.
    • Applicability to Healthcare Delivery:
      • Clinical Outcomes: Identifying best practices, reducing readmissions, improving patient safety.
      • Operational Efficiency: Optimizing resource allocation, reducing wait times, streamlining patient flow.
      • Financial Performance: Cost containment, revenue cycle management, identifying profitable service lines.
      • Patient Experience: Understanding patient satisfaction, identifying areas for service improvement.
      • Population Health: Analyzing health trends, managing chronic diseases, targeting interventions.

Sample Answer

          Here is a PowerPoint presentation outlining the development process for a healthcare organization's Business Intelligence (BI) plan, specifically tailored for Green Valley Hospital Center.
Slide 1: Title Slide
  • Title: Developing a Strategic Business Intelligence Roadmap for Green Valley Hospital Center
  • Subtitle: Enhancing Orthopedic Care through Data-Driven Excellence
  • Presented by: [Your Name], Lead Manager, Information Systems Department
  • Date: August 5, 2025
Slide 2: Introduction & Agenda
  • Slide Content:
    • Purpose: To outline the development process for a comprehensive Business Intelligence (BI) plan at Green Valley Hospital Center.
    • Goal: To leverage data to enhance orthopedic care, strengthen our competitive advantage, and uphold our commitment to diversity, equity, and quality.