Started front desk sales clerk greeting customers answering phones & any questions customers had related to store merchandise and store
policies, cashing out customers handling money. Moved up to key holder new duties included opening & or closing store, counting & keeping up with all cash drawers in store counting money down at end of shifts & entering all moneys into a nightly report closing all credit card batches, preparing nightly drop for bank & taking and dropping. Preparing for each new sale & coming in on closed hours & taking note of all marked-owns for the week & tKing in new inventory. 2002 left to have first baby.
2007-2012
I worked part time waiting tables while two boys were young. Worked Mon-Thurs lunch shift only waited on regulars weekly.
May 2012
Started back working front desk agent at La Quinta inns and suites where My job duties included greeting guest & answering any questions recommending activities & restaurants and answering phone calls checking guest in & out & providing them with accurate billing statements for the accounting department. Completing tax exemption reports for property at end of each month & providing all the correct documentation. In 2014 new ownership job duties basically stayed same in 2016 took General Manager position where new job duties included purchasing & budgeting for each department, monitoring all departments in the hotel, greeting & receiving feedback from customers in order to ensure satisfaction, responding to all on line reviews & corporate care cases (emailed into corporate complaints), innovative & strategic thinking, manage company resources productively, Enter payroll into Excel spreadsheet monitor employees hours & OT hours, keep up with hotel budgeting monthly in each department , meet with revenue manager weekly to discuss goal for the upcoming week/weekend, holiday or special dates that need to be included? where we are at as far as competition goes, when & where we need to implement discounts & price increases & adjust accordingly