Discuss both internal and
external pressures and how each played a role (or not) in the change process. Look to isolate the pressures and discuss each in detail.
Following this, return to Chapter 2 of the text and select an image/approach of change management that you believe was evident in this change initiative
selecting from among the following:
Change manager as director
Change manager as navigator
Change manager as caretaker
Change manager as coach
Change manager as interpreter
Change manager as nurturer
Explain how and why you believe this image of change management was used and if you believe it was the most appropriate. Justify your thoughts. If you
believe that another image might have been better, explain why and how that might have improved the situation.