Constructing a Cause-and-Effect Diagram
Your team has been given the charter to make recommendations for improving the cleanliness of the company’s restrooms. The team has finished compiling a list that it considers to be the possible contributors to less than desirable restroom cleanliness:
Janitor service Use of paper towels Lack of paper towels
Slobs User carelessness User attitude
Janitor attitude Paper dispensers Poor lighting
Too small Unreliable plumbing Type of floor material
Janitor pay Management inattention Janitor supervision
Air conditioning Insufficient exhaust In-house plumbers
Cleaning materials Cleaning equipment Paper receptacles
Maintenance Cleaning schedule Leaking faucets
Janitor procedures
Construct a cause-and-effect diagram incorporating all these ideas