Analyze the case situation using the core model at right. Consider the following sorts of questions (the exact questions will vary somewhat depending on the case).
- What business problem are we trying to solve?
- Why is that problem important to the business?
- How does the nature of the current IT contribute to or alleviate the problem?
- How does the current organization (structure, people, culture etc.) contribute to or alleviate the problem?
- How did we get here? Critically assess the factors that have contributed to our current situation?
Sample Solution