Discussion on Structural Collapse: Responsibility and Accountability

Structural Collapse: Responsibility and Accountability

To publicize its newly opened nightspot, a major hotel instituted weekly “tea dances” in the lobby of the hotel. A local band played 1940s-era music while dancers competed in friendly contests. On a Friday night in July, the band was playing Duke Ellington’s “Satin Doll” when two skywalks spanning the lobby of the year-old hotel collapsed. Sixty-five tons of concrete, metal, glass, and dance spectators plunged four floors to the sidewalk below, killing 114 persons and injuring 216 others.

The investigation after the collapse revealed that the collapse resulted from poor judgment and a series of events that, in combination, produced a disastrous result. The study showed a history of oversights, misunderstandings, and safety problems plaguing the 40-story, 780-room luxury hotel during construction and for months after its opening.

Mishaps aren’t uncommon on big projects, of course. But this huge project, which was built on an accelerated schedule, encountered a series of accidents and near-accidents during construction. At one point the building’s owner dismissed its general contractor and barred an inspection company from bidding on future company projects.

The hotel was erected using the “fast-track” method, a fairly common procedure in which construction proceeds before all drawings are complete. With a $40 million construction loan outstanding and all building costs soaring, the owner wanted the hotel up and open as quickly as practical.

Design changes are common on fast-track projects, making clear communications more critical than usual. The owners of the building had circulated a 27-page procedures manual explaining the proper channels for design changes and approved drawings. But the procedures weren’t always followed, and other mistakes slipped in. Because some connections were misplaced on the drawings, for instance, workers installed a sweeping cantilevered stairway without fully attaching it to a wall.

The investigation found that the skywalks fell as a result of a design change made during a telephone call between the structural engineering company and the steel fabricator. Stress calculations would have shown that the redesigned skywalks were barely able to support their own weight, let alone the weight of dozens of dance spectators. However, court depositions of the two engineers who made the telephone redesign indicate that each person assumed it was the other’s responsibility to make new calculations, and neither did.

Edward Pfrang, then chief of the structures division of the National Bureau of Standards and a participant in the investigation, says, “One thing that’s clear after . . . [this] failure and a few others is that there isn’t a clear-cut set of standards and practices defining who is responsible in the construction process.”

Discussion Questions

Discuss management & leadership differences.
Discuss how can organizations be structured for success?
Who was responsible for the collapse? Explain.
Identify several key time points at which the problem could have been corrected.
The response must address the questions presented here and have a minimum length of 100 words. Post this initial response by 11 p.m. Eastern time on Wednesday.
Respond to two classmates’ posts by 11 p.m. Eastern time on Sunday. Each reply post must have a minimum length of 100 words. All responses must be on three different days. See the rubric provided below for appropriate response guidelines. Responses that simply read “I agree” or “Nice job” are not considered appropriate.
Must use minimum of two academic sources for each post: Initial post, posts to two other students each must have minimum of two academic sources.
Must have a minimum of 3 posts on 3 different days.
You are welcome to continue the discussion, but grades will not be assigned to items posted after the due date.

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Sample Answer

 

Discussion on Structural Collapse: Responsibility and Accountability

Management & Leadership Differences

Management and leadership play distinct yet complementary roles in any organization, particularly in high-stakes environments such as construction. Management typically involves planning, organizing, and coordinating resources to achieve specific goals. Managers ensure compliance with rules and regulations, maintain schedules, and control budgets. Leadership, on the other hand, is about inspiring and motivating individuals toward a shared vision. Effective leaders cultivate a culture of accountability and foster open communication, which is vital in circumventing oversights that can lead to disasters like the hotel collapse.

In the case of the hotel skywalks, a lack of effective leadership was evident. The project was driven primarily by management’s focus on financial pressures and deadlines rather than safety and thorough communication. Leadership should have emphasized the importance of clear communication channels and adherence to safety protocols, ensuring that all team members understood their responsibilities.

Structuring Organizations for Success

To structure organizations for success, especially in construction projects, it is crucial to implement a clear hierarchy of responsibility coupled with well-defined communication protocols. Establishing robust project management frameworks can help ensure that all stakeholders are aware of their roles and the processes involved in decision-making. This includes regular safety audits, mandatory training sessions, and a culture that encourages reporting issues without fear of reprimand. Utilizing technology for project management can also facilitate real-time updates and enhance collaboration among team members.

Responsibility for the Collapse

The responsibility for the collapse of the hotel skywalks lies with multiple parties. The structural engineering company and the steel fabricator both exhibited negligence by failing to conduct necessary stress calculations after a design change was made via a phone call. This assumption of responsibility led to a catastrophic oversight. Additionally, management’s insistence on a fast-track construction process created an environment where corners were cut, and procedures were overlooked. Ultimately, the responsibility is shared among the engineers for their lack of due diligence, the management for prioritizing speed over safety, and the general contractor for poor oversight.

Key Time Points for Correction

Several key time points could have corrected or mitigated the problems leading to the collapse:

1. Design Change Communication: When design changes were discussed over the phone, a formal process should have been established to document these changes and ensure that all parties understood their implications.

2. Quality Assurance Protocols: Establishing rigorous quality assurance checks during construction would have identified issues like improperly installed cantilevered stairways before they became critical.

3. Safety Audits: Regular safety audits conducted during construction could have highlighted potential dangers stemming from the rushed timeline and incomplete designs.

4. Final Inspections: A comprehensive inspection by an independent third party prior to the opening of the hotel could have revealed structural inadequacies that needed addressing.

Conclusion

The tragic collapse of the hotel skywalks serves as a stark reminder of the importance of accountability in construction projects. Effective management and leadership must prioritize safety and clear communication to prevent such disasters from occurring. By recognizing and addressing critical junctures where mistakes were made, organizations can improve their processes and enhance overall safety in construction.

References

1. Duffy, J., & Haines, R. (2019). Project Management in Construction. Wiley.
2. Cooper, D. E., & Schindler, P. S. (2018). Business Research Methods. McGraw-Hill Education.

 

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