Educational in-services or training to staff pertaining to quality improvement (QI)

Develop an 8–14 slide PowerPoint presentation with thorough speaker's notes designed for a hypothetical in-service session related to the improvement plan you developed in Assessment 2.

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Introduction

As a practicing professional, you are likely to present educational in-services or training to staff pertaining to quality improvement (QI) measures of safety improvement interventions. Such in-services and training sessions should be presented in a creative and innovative manner to hold the audience’s attention and promote knowledge acquisition and skill application that changes practice for the better. The teaching sessions may include a presentation, audience participation via simulation or other interactive strategy, audiovisual media, and participant learning evaluation.

The use of in-services and/or training sessions has positive implications for nursing practice by increasing staff confidence when providing care to specific patient populations. It also allows for a safe and nonthreatening environment where staff nurses can practice their skills prior to a real patient event. Participation in learning sessions fosters a team approach, collaboration, patient safety, and greater patient satisfaction rates in the healthcare environment (Patel & Wright, 2018).

As you prepare to complete the assessment, consider the impact of in-service training on patient outcomes as well as practice outcomes for staff nurses. Be sure to support your thoughts on the effectiveness of educating and training staff to increase the quality of care provided to patients by examining the literature and established best practices.

You are encouraged to explore the AONL (American Organization of Nursing Leadership) Nurse Executive Competencies Review activity before you develop the Improvement Plan In-Service Presentation. This activity will help you review your understanding of the AONL Nurse Executive Competencies—especially those related to competencies relevant to developing an effective training session and presentation. This is for your own practice and self-assessment, and demonstrates your engagement in the course.

Reference

Patel, S., & Wright, M. (2018). Development of interprofessional simulation in nursing education to improve teamwork and collaboration in maternal child nursing. Journal of Obstetric, Gynecologic & Neonatal Nursing, 47(3), s16–s17.

Overview

As a baccalaureate-prepared nurse, you will often find yourself in a position to lead and educate other nurses. This colleague-to-colleague education can take many forms, from mentoring to informal explanations on best practices to formal in-service training. In-services are an effective way to train a large group. Preparing to run an in-service may be daunting, as the facilitator must develop their message around the topic while designing activities to help the target audience learn and practice. By improving understanding and competence around designing and delivering in-service training, a BSN practitioner can demonstrate leadership and prove to be a valuable resource to others.

For this assessment, build on the work that you have done in your first two assessments and create an agenda and PowerPoint of an educational in-service session that would help a specific staff audience learn, provide feedback, and understand their roles and practice new skills related to the safety improvement plan you created.

Instructions

Develop a PowerPoint presentation with detailed speaker's notes representing the material you would deliver at a one-hour in-service session to raise awareness of your chosen safety improvement initiative and explain the need for it. Additionally, you must educate the audience as to their role and importance to the success of the initiative. This includes providing examples and practice opportunities to test out new ideas or practices related to the safety improvement initiative.

Be sure that your plan addresses the following, which corresponds to the grading criteria in the rubric. Please study the rubric carefully so that you understand what is needed for a distinguished score.

· Describe the purpose and at least three goals of an in-service session for nurses.

· Include a one-line purpose statement followed by the goals.

· Start each goal with a verb, such as 1) Explain reasons for medication administration errors, 2) Discuss the importance of preventing medication errors, and 3) Describe strategies to prevent medication errors.

· Explain the need for and process to improve safety outcomes related to a specific patient-safety issue.

· Explain to the audience their role and the importance of making the improvement plan successful.

· Create resources or activities to encourage skill development and process understanding related to a safety improvement initiative.

· Create a resource slide OR do an activity with the audience to assist them in learning and applying a new skill. A resource slide could consist of in-house materials, posters, or credible websites. An activity slide may include a quiz, simulation, group work, a case study, and so forth.

· Communicate with nurses in a respectful and informative way that clearly presents expectations and solicits feedback on communication strategies for future improvement.

There are various ways to structure an in-service session; below is just one example:

· Part 1: Agenda and Outcomes.

· Explain to your audience what they are going to learn or do, and what they are expected to take away.

· Part 2: Safety Improvement Plan.

· Give an overview of the current problem, the proposed plan, and what the improvement plan is trying to address.

· Explain why it is important for the organization to address the current situation.

· Part 3: Audience’s Role and Importance.

· Discuss how the staff audience will be expected to help implement and drive the improvement plan.

· Explain why they are critical to the success of the improvement plan.

· Describe how their work could benefit from embracing their role in the plan.

Full Answer Section

       

Slide 3: Purpose and Goals

Title: Session Purpose and Goals

Content:

  • Purpose: To equip nurses with the knowledge and skills to minimize LASA medication errors and enhance patient safety.

  • Goals:

    1. Explain the risks associated with LASA medication errors.
    2. Describe strategies to prevent LASA medication errors.
    3. Demonstrate proper use of resources and tools for identifying LASA medications.

Speaker Notes: "The purpose of this session is to give you the tools and knowledge you need to prevent LASA medication errors. By the end of this session, you should be able to understand the risks, know effective prevention strategies, and confidently use available resources."

Slide 4: The LASA Medication Error Problem

Title: The Challenge: Look-Alike, Sound-Alike Medications

Content:

  • Definition of LASA drugs.
  • Examples of LASA drug pairs (e.g., Celebrex/Celexa, Losec/Lasix).
  • Statistics on medication errors related to LASA drugs (if available from organization data).
  • Consequences of LASA errors (patient harm, increased costs, loss of trust).

Speaker Notes: "LASA medications pose a significant challenge because their similar names can lead to confusion, especially under stressful or time-constrained situations. [Share any relevant organizational data on LASA errors]. These errors can have serious consequences for our patients, highlighting the urgency of addressing this issue."

Slide 5: Our Improvement Plan

Title: Our Solution: A Multi-pronged Approach

Content:

  • Enhanced Labeling: Tall-man lettering (e.g., CeLEbrex, CeLEXa) for LASA drug names on medication labels and computer systems.
  • Independent Double-Checking: Required for high-risk LASA medications.
  • Staff Education: Ongoing training and resources on LASA drug names and safe medication practices.
  • Medication Reconciliation: Meticulous medication reconciliation at all transitions of care.

Speaker Notes: "Our improvement plan focuses on four key areas. We're enhancing labeling to make the differences between LASA drugs more obvious, implementing double-checking for high-risk medications, providing you with ongoing education, and reinforcing the importance of accurate medication reconciliation."

Slide 6: Your Crucial Role

Title: You Are Key to Our Success!

Content:

  • Vigilance: Be alert for LASA drug names and potential confusion.
  • Verification: Always double-check medication orders and labels.
  • Communication: Clearly communicate with colleagues about medication orders and any concerns.
  • Reporting: Report any suspected medication errors or near misses.
  • Advocacy: Champion safe medication practices within your unit.

Speaker Notes: "Your active participation is essential for this plan to work. We need everyone to be vigilant, to verify, to communicate effectively, and to report any concerns. You are our front line of defense in preventing these errors."

Slide 7: Skill-Building Activity: LASA Flashcards

Title: Let's Practice: LASA Flashcards

Content: (This slide would contain interactive elements if using a platform that allows it. In a live setting, you would use physical flashcards.)

  • Display a LASA drug name (e.g., Celexa) on the screen.
  • Ask the audience to identify the other drug in the pair (Celebrex).
  • Discuss the importance of recognizing these similarities.

Speaker Notes: "Now, let's put your knowledge to the test. We'll use these flashcards to reinforce your recognition of LASA drug names. [Explain how the activity will be conducted and facilitate the discussion]."

Slide 8: Additional Resources

Title: Resources for Continued Learning

Content:

  • ISMP (Institute for Safe Medication Practices) website: www.ismp.org
  • Internal hospital policy on LASA medications.
  • Contact information for pharmacy and medication safety resources.

Speaker Notes: "These resources are available to you for continued learning and reference. The ISMP website is a great source of information on medication safety best practices. [Mention any specific hospital policies or contact information]."

Slide 9: Q&A and Feedback

Title: Questions and Feedback

Content: Open the floor for questions and discussion. Solicit feedback on the in-service session.

Speaker Notes: "Now, I'd like to open the floor for any questions you may have. Your feedback is also valuable to us. Please let us know what you thought of this session and how we can improve future training."

Slide 10: Thank You & Contact Information

Title: Thank You

Content: Thank you for your participation. [Your Name/Department] [Contact Information]

Speaker Notes: "Thank you all for your time and commitment to patient safety. Please don't hesitate to reach out if you have any further questions or suggestions."

Sample Answer

       

In-Service: Reducing LASA Medication Errors

(PowerPoint Presentation - 8-14 Slides)

Slide 1: Title Slide

Title: Enhancing Patient Safety: Reducing Look-Alike, Sound-Alike (LASA) Medication Errors

Image: A clear image representing medication safety.

Speaker Notes: "Welcome, everyone, to today's in-service session focused on improving medication safety by reducing errors related to look-alike, sound-alike medications. This is a critical issue that impacts patient safety and requires a team effort to address."

Slide 2: Agenda and Learning Outcomes

Title: What We Will Cover Today

Content:

  • Introduction & Importance of Medication Safety
  • The LASA Medication Error Problem
  • Our Improvement Plan: A Multi-pronged Approach
  • Your Crucial Role in Success
  • Skill-Building Activity: LASA Drug Name Recognition
  • Q&A and Feedback

Speaker Notes: "Here's a quick overview of what we'll be discussing today. We'll start by highlighting the importance of medication safety, then delve into the specific issue of LASA medication errors, and outline our improvement plan. Crucially, we'll discuss your role in making this plan a success. We'll also have a hands-on activity to reinforce learning and finally, we'll open the floor for questions and feedback."