Select one of the companies below: Retail : Tesco or Fashion :Zara
You are the Market Research Officer, and your company wants you to assess the viability of introducing the company to a different location in the UK as part of expansion or to a different country outside of the UK, using the SOSTAC framework. Each element of SOSTAC should be applied separately, but a holistic overview needs to be used so that each element is integrated within the companys planned strategy. You will cover the task below using the SOSTAC elements: Situational analysis based on the macro environment of your chosen location or country. - Give a brief outline of your chosen company. - Outline analysis of the brands current situation. This can include relevant data key financials, sales, competitors, and the various forces in the macroenvironment, and distribution channels. - Provide information about recent news/events about the company/brand. - Define the market and discuss how big it is and fast it is growing.Objectives - Discuss the customer perceived value/market offering(s) of your chosen company. - Show where the company wants to be. Strategy - Outline the long-term plan for achieving your company's goals. - Present information about your customer segment and how you intend to meet the needs of customers. - Discuss the likely opportunities for growth of your company after a competitor analysis. - Explain clearly how you will create a distinct and sustainable competitive advantage.Tactics Focussing on 4Ps of the Marketing Mix incorporating one or more of the following approaches: - Standardisation (how you will use of the same marketing mix 4 out of the 7P
s or strategy) in different locations and/or countries. - Adaptation (how you will change your product or service to meet the needs of customers in a different market/location/country. - Glocal (how you will localize the promotional content of your product/service both for the local and global market). Action - Describe how you will execute your company marketing strategies (Segmentation, Targeting and Positioning). Control - How will you monitor the progress of your company?
Expanding Zara Fashion Brand to a New Location Using the SOSTAC Framework
Expanding Zara Fashion Brand to a New Location Using the SOSTAC Framework
Situational Analysis
Company Overview: Zara is a renowned Spanish fast-fashion retailer known for its trendy designs and quick turnaround of new collections. With a strong presence in the UK, Zara has established itself as a popular fashion destination for consumers.
Current Situation Analysis: Zara has been experiencing steady growth in the UK market, with a loyal customer base and a well-established brand image. The company faces competition from other fast-fashion retailers like H&M and Topshop, but its focus on quality, affordability, and responsiveness to fashion trends has set it apart.
Recent Events: Zara has been investing in digital initiatives to enhance the online shopping experience for customers. The company has also been expanding its sustainability efforts by introducing eco-friendly materials and recycling programs.
Market Definition: The fashion market in the UK is sizable and continually evolving. Consumers are increasingly seeking sustainable and ethically produced clothing, presenting opportunities for brands like Zara to cater to changing preferences.
Objectives
Customer Perceived Value: Zara's market offering lies in its ability to provide on-trend fashion at affordable prices, coupled with a quick production cycle that responds to customer demand swiftly.
Company Goals: Zara aims to expand its market share in the UK and potentially explore opportunities for international growth by tapping into new markets outside the country.
Strategy
Long-Term Plan: Zara plans to continue its focus on fast fashion while incorporating sustainable practices into its supply chain. The company aims to enhance customer engagement through personalized shopping experiences and omni-channel strategies.
Customer Segment: Zara targets fashion-conscious individuals who value style, affordability, and the latest trends. By understanding customer needs and preferences, Zara can tailor its offerings to meet market demand effectively.
Competitive Advantage: Zara's distinct competitive advantage lies in its agile production process, which enables it to bring new styles to market quickly. By staying ahead of trends and maintaining quality standards, Zara can differentiate itself from competitors.
Tactics
Marketing Mix (4P's):
- Product: Zara may consider adapting its product offerings to suit the preferences of customers in a new location or country while maintaining its core fast-fashion identity.
- Price: Standardizing pricing strategies can help Zara maintain consistency across different markets while adjusting prices based on local economic conditions.
- Place: Localizing distribution channels and store layouts can enhance the shopping experience for customers in new locations.
- Promotion: Creating promotional content that resonates with both local and global audiences can help Zara establish a strong brand presence in new markets.
Action
Segmentation, Targeting, Positioning: Zara can segment its target market based on demographics, psychographics, and behavioral factors to tailor its marketing messages effectively. By targeting specific customer segments and positioning itself as a fashion-forward yet affordable brand, Zara can strengthen its market position in new locations.
Control
Progress Monitoring: Zara can monitor its expansion efforts by tracking key performance indicators such as sales growth, customer feedback, market share, and brand awareness. Regular evaluation of marketing strategies and consumer trends will help Zara make informed decisions and adjust its approach as needed.
By following the SOSTAC framework and integrating each element into its expansion strategy, Zara can effectively navigate the complexities of entering a new location or country while leveraging its strengths to drive growth and success in the global fashion market.