How healthcare administrators plan for improvements in safety, quality, and patient experience

  For your Competency Discussion, consider how healthcare administrators plan for improvements in safety, quality, and patient experience in your workplace or another healthcare setting. If necessary, speak to a healthcare administrator familiar with the process. Reflect on: Efforts to create a high-reliability program. Aspects of the patient experience currently targeted for improvement. Resources being utilized for improving or maintaining safety, quality, and the overall patient experience and why they are of value. How Lean Management and Six Sigma tools are being used for improvement. To begin this Competency and meet your required engagement, post in the Discussion area a brief description of the healthcare setting you selected. Next, describe the efforts used in the organization to create a high-reliability program and what aspects of the patient experience are currently targeted for improvement. Then, describe the resources being utilized for improving or maintaining safety, quality, and the overall patient experience and why they are of value. Finally, explain how Lean Management and Six Sigma tools are being used for improvement.