Human Resource Management
The health care delivery system is currently experiencing a paradigm shift regarding the functionality and application of talent within their human resource departments. Many health care organizations include the human resources department in their decision-making processes to obtain a greater degree of transparency regarding employee input. As an example, the human resource department can provide recommendations on managing employee concerns and suggestions to improve positive health care outcomes for patients. This process of inclusion greatly helps to reduce patient complaints as well as issues associated with noncompliance of state and federal policies as well as accreditation standards. Further, human resource departments are considered experts in the areas of employee performance evaluation, recruitment, and training. Last, employee retention and job satisfaction in the health care delivery system is vitally important for health care organizations to maintain high care standards; therefore, human resource departments are tasked with providing employees a working environment that inspires both personal and professional growth opportunities.
As the human resources director, you are responsible for determining the actions taken for the following scenarios, as assigned by the first initial of your last name.
For a larger view, open the interactive in a new tab by clicking: Human Resources in Health Care Scenarios (Links to an external site.)
Human Resource Management Scenarios
Scenario E: Harassment in the Workplace: Bullying________________________________________
First Initial of Last Name: F, J, M, T, X
Prior to preparing your response to this scenario, read Skilling Self to Better Manage Difficult People and Workplace Bullying: Not a Manager’s Right? articles. Additionally, review the Understanding Your Role: Managing In A Unionized Environment (Links to an external site.)PowerPoint presentation.
In your discussion post, address the following:
• Identify the policy or policies this behavior would violate as identified in section 6.2 of our textbook.
o Choose one of the policies and give your rationale as to why this behavior violates the policy.
• Discuss at least two possible methods of managing this situation, including the benefits and drawbacks of each option
o Who would be disciplined?
o Who would not be disciplined, if any?