Situation: A disaster recovery business responds to calls from [potential] clients who have had a "disaster" damage their home - for example, a pipe burst and caused a flood, or the cat knocked over a halogen lamp causing fire damage in the living room, or a hurricane has broken a window and damaged a room. Business has picked up and this small, 2-person company decides to hire a new employee.
This new employee named Dale will staff an office from 9-5 M-F and take calls 24/7 from people who have had a disaster. The new employee Dale will keep track of invoices, billing, payments, etc. Dale would need to carry a mobile phone and answer calls that could arise 24 hours a day / 7 days a week.
Your boss Sandy, know you've taken an employment law course and ask you for help.
Draft a memo to your boss Sandy setting forth the legal responsibilities (if any) towards this person.
Discuss in detail, in relation to both federal and a specific state law, if the company has to pay the new employee by the hour for each hour they carry the mobile phone?
What does being "on call 24/7" really mean?
What can or cannot the new employee do while on call 24/7?
Support your conclusions in 1-3 with federal and specific state law. You must substantively respond to one colleague. Must use two HR/legal references.
Discussion Topic Number 2 Fair Labor Standards Act (FLSA)
a. Discuss what is important for HR professionals to know about the Fair Labor Standards Act (FLSA).
b. There is much discussion about the federal minimum wage which is currently at $7.25 per hour (effective July 24, 2009). Many states also have minimum wage laws. What would you consider is a fair minimum wage and what is your rationale from an HR perspective?
c. Discuss the differences between exempt and non-exempt employee? How does overtime compensation impact this designation?
Important for HR professionals to know about the Fair Labor Standards Act
Memo
To: Sandy, Boss From: [Your Name] Date: [Today’s Date] Subject: Legal Responsibilities Regarding New Employee and Fair Labor Standards Act (FLSA)
Dear Sandy,
In response to your request for guidance on the legal responsibilities towards the new employee, Dale, who will be responsible for staffing the office and taking calls 24/7, I have researched federal and state laws to determine the company’s obligations. Below is a detailed analysis of the relevant legal considerations.
Payment for Mobile Phone Availability: Under federal law, the Fair Labor Standards Act (FLSA) governs wage and hour regulations. The FLSA requires employers to compensate employees for all hours worked, including time spent on-call or waiting to be called. In this case, since Dale will be required to carry a mobile phone and be available to answer calls 24/7, they would likely be considered “engaged to wait” rather than “waiting to be engaged.”
According to the FLSA, if an employee is required to remain on-call at their place of work or at a specific location, that time is generally considered compensable work hours. However, if the employee is able to use their time for personal pursuits, such as being “on call” from their home, then only the time spent actually working or responding to calls would be compensable.
It is important to consider state-specific laws as well. Some states may have more stringent requirements that could impact the payment for being on-call. For example, California has specific regulations that require employers to pay employees for being on-call if the restrictions imposed by the employer significantly limit their freedom to engage in personal activities.
Recommendation: Based on federal law and potential state-specific regulations, it is likely that the company would need to compensate Dale for each hour they carry the mobile phone, as they are expected to respond to calls promptly and their personal activities may be restricted.
Being “On Call 24/7”: Being “on call 24/7” means that Dale must be available and ready to respond to calls at any time, including outside normal business hours. While on call, Dale should refrain from engaging in activities that may hinder their ability to promptly respond to calls. However, they are not required to remain physically present at the office or a specific location unless explicitly stated in their employment agreement or job description.
Activities Allowed While On Call: While on call, employees are generally permitted to engage in personal activities as long as they are able to promptly respond to calls when needed. However, it is essential for Dale to understand that engaging in certain activities that may impair their ability to respond promptly could be viewed as a violation of their duties.
To support these conclusions, I have referenced two HR/legal sources:
“Employment Law: A Guide to Hiring, Managing, and Firing for Employers and Employees” by Lori B. Rassas.
“The Fair Labor Standards Act” - U.S. Department of Labor website.
Regarding the second discussion topic on the Fair Labor Standards Act (FLSA):
a. Importance for HR Professionals: HR professionals must have a comprehensive understanding of the FLSA to ensure compliance with wage and hour regulations. This includes classification of employees as exempt or non-exempt, proper payment of minimum wage, overtime compensation, record-keeping requirements, and adherence to child labor laws.
b. Fair Minimum Wage: Determining a fair minimum wage requires a balanced approach that considers both the needs of workers and the economic viability of businesses. From an HR perspective, it is important to ensure that the minimum wage provides a livable income and keeps pace with inflation while also considering the potential impact on employment levels and business competitiveness.
c. Exempt vs. Non-Exempt Employees: Exempt employees are not entitled to overtime pay under the FLSA and are typically salaried employees who meet certain criteria related to job duties and salary thresholds. Non-exempt employees, on the other hand, are eligible for overtime pay for hours worked beyond 40 hours in a workweek. Overtime compensation is typically paid at a rate of 1.5 times the regular hourly rate.
I hope this information clarifies the legal responsibilities regarding Dale’s employment and provides insights into the Fair Labor Standards Act (FLSA). If you have any further questions or require additional assistance, please do not hesitate to reach out.
Sincerely, [Your Name]