Information technology (IT), its applications and services to businesses are an essential requirement to survive and succeed. IT has an important role in all walks of life. IT increases productivity of a company with efficiency of saving effort, time and money. However, IT can also have significant challenges on businesses, such as ransomware attacks, which have shut down large sectors of the American economy, with hackers taking advantage of lax security measures for an easy payday.

Task:

Select an organisation in the service sector, for example insurance companies, banks and conduct desk and/or Internet research on the organisation, together with an analysis of relevant academic books and journals:

To discuss the impact of IT in helping businesses to enhance their operations.

On the importance of ethical and social issues, which are increasingly becoming significant in the virtual world. Identify and discuss at least three issues to run businesses efficiently.

To identify and discuss different types of computer networks with their impact on businesses.

To discuss the impact of Artificial Intelligence (AI) in enhancing their businesses.

Support your analysis with a discussion of the potential benefits and drawbacks of your chosen company investing in Information Technology.

Structure