LEAD AND MANAGE EFFECTIVE WORKPLACE RELATIONSHIPS

LEAD AND MANAGE EFFECTIVE WORKPLACE RELATIONSHIPS Activity 8 / 2 Question: A person from another department has referred a lot of new clients to you. They do not have to do this. It does not form part of their job description. Identify three things you could do to develop, maintain and show that you value the relationship. Answer: Three things that could be done to develop, maintain and show that the relationship is valued are: I. Establishing constant and effective communication with the colleague as a way of creating openness and establishing trust. II. Respecting the differences and appreciating the similarities in relation to opinions, values and beliefs. III. Maintaining a positive attitude and avoiding negative thoughts, actions, criticisms and sarcasm. Trainer Comments: Ok good start. What about some specific examples of things that you could do to show that you value your relationship with your colleague? E.g. send them a thankyou note. Please resubmit Activity 9 / 1 Question: Propose two methods for identifying difficulties in workplace relationships. Answer: I. Communication breakdown II. Unhealthy level of competition. Trainer Comments: Ok good try however we are looking for two "methods" for identifying difficulties in workplace relationships. So, how would you go about identifying difficulties or conflicts within your workplace? E.g. leaders might hold regular meetings with workers to discuss the state of their work relationships with other colleagues etc.