Mastering Communications – Human interaction and non-verbal communications

Write a report. Date Lecture Reading Week 1 Mon 11th July Introduction to Business Communications. Negotiation, influencing, and assertiveness communication skills Chapter 8 – Mastering Communications – Communicating in Groups or teams Chapter 4 – Mastering Communications – Human interaction and non-verbal communications Chapter 13 – Effective Organisational Communication – Meetings, teams and negotiations. Tues 12th July Communications theory and practice Chapter 1 – Mastering Communications – The process of communication Chapter 1 – Effective Organisational Communication – Perspectives on Communication Wed 13th July Cultural differences and business communication Chapter 2 – Effective Organisational Communication- Breaking barriers: communication in practice. Thurs 14th July How social media has transformed business communication Chapter 10 – Effective Organisational Communication – Adverts, social media, news releases and exhibitions. Week 2 Mon18th July Presentation Skills lecture Chapter 10 – Mastering Communications – Giving a talk Chapter 11 – Mastering Communications – Using visual aids Chapter 18 – Mastering Communications – Visual communication Chapter 4 – Effective organisational Communication – Making pictures: non- verbal communication. Chapter 12 – Effective Organisational Communications – Presentations and audio-visual technologies. Tues 19th July Internal and external communication and staff engagement Chapter 1 – Effective Organisational Communication – Perspectives on Communication Wed 20th July Report writing & Referencing Chapter 16 – Mastering Communications – Writing reports Chapter 9 – Effective Organisational Communication – Reports briefing papers and summaries Thurs 21st July Writing Business Letters and emails Chapter 14 – Mastering Communications – Writing business letters Chapter 8 – Effective Organisational Communication – Letters, email and instant messaging: written communication