Medicine and Health

write a 2-3 page essay that addresses how data collection and published research contribute to the evolution of EMS as an evidence-based clinical practice. The application of the data and research may be related to a clinical based function, support for routine service or special operations in EMS, or overall system performance Every community has a potential hazard for a specific group or groups of people. For example, if you live in a boating community, boater safety may be an issue. If you have a high ATV injury rate among adolescents, ATV safety may be an issue. Research “prevalence of injuries” in your community. All states have some department or division that compiles injury data. The CDC also tracks injury data, although it may be less specific to regions within the states. Interpret the data you have researched to identify causes, costs, and effects of current injuries. Consider attractions, geography, age groups, demographics, and other factors that may put specific populations at risk. Using research from your textbook, data interpretations from credible sources, the suggested readings, or any other scholarly sources, construct a PowerPoint presentation that you would present to your community leaders for an injury prevention program that targets the identified risks. Question 1 Explain why it is important for EMS leaders and managers to participate in professional development activities. What are some options for professional development? Should organizations incorporate professional development of administrative and field staff in a QI process? Support your perspective. Your response should be at least 500 words in length Question 2 Compare and contrast quality assurance and quality improvement. Discuss which is more suitable for motivating employees and creating a culture of quality within the organization. Your response should be at least 500 words in length. Using research from your textbook and from scholarly sources retrieved from the Library, construct a PowerPoint presentation that you could use to market your agency’s new transport services for non-emergency patients. Question 1 Discuss the importance of customer relations in EMS as it would apply to your community and local EMS organization. Your response should be at least 500 words in length Question 2 Compare and contrast how EMS is expected to participate in the basic management of an isolated EMS incident with that of a major mass casualty incident. Identify the customers encountered in this type of incident. Are expectations different depending on the customer type, and if so, how? Your response should be at least 500 words in length. Question 1 Using the information below, identify and describe a communications-center quality-improvement initiative. Include which performance indicator(s) you plan to evaluate, the tools you will use to collect your data, how you will communicate findings to your personnel, how you will apply your findings, and how you will conduct on-going monitoring. Performance indicators for 911 centers • Average speed of answer (10 seconds or less) • Abandoned call rate (2% to 3%) • Busy rates (less than 1%) • Service levels (total calls minus busy signals and abandoned calls should be at 98%) • First-call resolution (one call taker or dispatcher/no transfers) • Queue waiting time (less than 60 seconds) • On-hold waiting less than 15 seconds Your response should be at least 500 words in length. Question 2 EMS leaders and managers also require continuing education to remain current and prepared to continue in their professional roles. Evaluate available leadership training programs and discuss how these programs could benefit the EMS professional actively employed in a management role and strengthen the skills of the EMS professional considering career advancement. Your response should be at least 500 words in length. Question 1 You have been selected as an EMS manager/leader tasked with developing a workplace violence-prevention strategy for an emerging EMS agency. Develop a concise and clearly defined violence-prevention model. Include in your essay a brief outline of what is needed in your model along with how the model can be accomplished. Your response should be at least 500 words in length. Question 2 As the newly appointed EMS manager/leader, develop your own progressive discipline program, and discuss how you would implement a due-process procedure involving a disciplinary action. Your response should be at least 500 words in length.