MGT 501 Discussion
Discussion question #1
What was the worst experience you ever had with conflict? What was so bad about it? What are some
of the things that caused the conflict? Look at another student’s post and comment on how you, as an
outsider, see the causes of their conflict. What are some suggestions you would have to mitigate or
resolve their situation? When someone has responded to your post, be sure to go back and comment on
if you think that the suggestions would have worked to resolve the conflict. Why or why not?
Discussion #2
Active listening: Hear what people are actually saying. (2016). Mind Tools. Retrieved from
https://www.mindtools.com/CommSkll/ActiveListening.htm
Now try to practice active listening with a friend, a spouse, coworker – or even a stranger on the
bus! (You can use a cheat-sheet if you can’t remember all the steps.) Tell us about your
experience. What were the circumstances of the conversation? Was it easy or hard? What gave
you difficulty in putting the technique into practice? What was the other person’s reaction? Do
you think the experiment was successful?