Multinational corporations, businesses, organizations, or entrepreneurs)

Pick two businesses or organizations that operate internationally (multinational corporations, businesses, organizations, or entrepreneurs) where one uses a standardization strategy, and the other uses a localization strategy. Then briefly evaluate the difference in both approaches, and provide a recommendation for profit growth.

Full Answer Section

       

Localization: Unilever

  • Strategy:
    • Unilever, a multinational consumer goods company, often employs a localization strategy.
    • They adapt their product offerings, marketing campaigns, and even packaging to suit the specific needs and preferences of each market.
    • This approach emphasizes understanding local cultures and consumer behavior.
  • Evaluation:
    • Pros:
      • Increased customer relevance and satisfaction.
      • Stronger market penetration in diverse regions.
      • Enhanced ability to respond to local competition.
    • Cons:
      • Higher operational costs due to product variations and localized marketing.  
      • Challenges in maintaining brand consistency across markets.
      • Increased complexity in supply chain management.
  • Example:
    • Unilever's adaptation of its food products to local tastes in various Asian markets exemplifies its localization strategy.

Recommendation for Profit Growth:

  • The most effective approach often lies in a hybrid strategy, sometimes called "glocalization." This involves:
    • Standardizing core brand values and operational efficiencies.
    • Localizing specific product features, marketing messages, and distribution channels.
  • Why this works:
    • It allows companies to capitalize on economies of scale while remaining sensitive to local nuances.
    • This balance maximizes market penetration and customer loyalty.  
    • In todays global market place, consumers still like to have a feeling of connection to their local culture. So even though a company may have a global foot print, localized marketing and product variations, are very important.
  • By finding the right balance between standardization and localization, multinational corporations can achieve sustainable profit growth in diverse global markets.
 

Sample Answer

     

When businesses expand internationally, they face a critical decision: should they standardize their operations or localize them? Here's a look at two contrasting approaches:

1. Standardization: McDonald's

  • Strategy:
    • McDonald's is a prime example of a company that has historically employed a strong standardization strategy.  
    • Core elements like the "Big Mac" and the overall brand experience are largely consistent across countries.  
    • This approach focuses on economies of scale, brand consistency, and streamlined operations.  
  • Evaluation:
    • Pros:
      • Cost efficiency due to mass production and centralized marketing.  
      • Strong global brand recognition and consistency.
      • Simplified supply chain and operational management.
    • Cons:
      • Potential for cultural insensitivity if local preferences are ignored.
      • Limited flexibility to adapt to diverse market demands.
      • Can be less effective in markets with strong local food cultures.
  • Adaptations:
    • It is important to note that even McDonald's does employ some localization. They will often add menu items that fit the tastes of the region they are located in.