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Nurse leader for a clinical healthcare environment
Imagine a case scenario where you are the nurse leader for a clinical healthcare environment of your choosing. As the nurse leader, you have been asked to determine the best patient care delivery model to use on the unit. Consider this situation, and respond to the following.
What two patient care delivery models could be considered for use within the clinical healthcare environment you identified? Describe how each model would support safe, high-quality, person-centered care. What decision-making model would you apply to facilitate the selection of the model best suited for the environment, and what steps would you take to apply the model? What leadership competencies will be needed to implement the new model?
Full Answer Section
Increased Efficiency:Allows for efficient task delegation, maximizing the utilization of all team members' skills.
Enhanced Patient Satisfaction: Can lead to improved patient satisfaction by providing more consistent care and allowing for greater individualization of care plans.
Professional Growth: Provides opportunities for professional growth for team members, particularly LPNs and nursing assistants.
**** Patient-Centered Medical Home (PCMH):
Description: This model focuses on providing comprehensive, coordinated, and patient-centered care. It involves a primary care physician who leads a team of healthcare professionals, including nurses, social workers, and other specialists.
Support for Safe, High-Quality, Person-Centered Care:
Improved Patient Outcomes: Promotes better health outcomes by addressing patients' overall health needs, not just their immediate medical concerns.
Enhanced Patient-Provider Relationships: Fosters strong patient-provider relationships, leading to improved communication and trust.
Reduced Healthcare Costs: Can help to reduce healthcare costs by preventing chronic diseases and improving overall health.
Increased Patient Empowerment:Empowers patients to take an active role in their own health management.
2. Decision-Making Model:
To select the best model for the medical-surgical unit, I would utilize the "Force Field Analysis" decision-making model. This model helps to identify the driving forces that support a change and the restraining forces that oppose it.
Steps to Apply the Model:
Identify the Desired Change: Clearly define the desired outcome, which is to implement a new patient care delivery model that improves patient care quality and safety.
Identify Driving Forces: List the factors that support the implementation of each model.
Team Nursing: Availability of qualified staff, potential for improved efficiency, existing team structures.
PCMH: Potential for improved patient outcomes, emphasis on patient-centered care, alignment with current healthcare trends.
Identify Restraining Forces: List the factors that may hinder the implementation of each model.
Team Nursing: Potential for communication breakdowns, challenges in team coordination, potential for increased workload for RNs.
PCMH: Requires significant organizational and cultural change, may require additional resources and staffing, may not be feasible for all patient populations.
Analyze the Forces: Weigh the strength of the driving and restraining forces for each model.
Develop Strategies: Develop strategies to strengthen driving forces and weaken restraining forces. For example, to address potential communication challenges in team nursing, implement regular team meetings and provide clear communication guidelines.
Make a Decision: Based on the analysis, select the model that appears to have the strongest driving forces and the weakest restraining forces.
Develop an Implementation Plan: Create a detailed implementation plan that outlines the steps involved in implementing the chosen model, including timelines, resource allocation, and staff training.
3. Leadership Competencies:
Successful implementation of the new model will require several key leadership competencies:
Communication: Effective communication with staff, patients, and families is crucial to ensure buy-in, address concerns, and facilitate smooth transitions.
Collaboration: The ability to collaborate effectively with other departments, such as medical staff, social work, and physical therapy, is essential for successful team-based care.
Change Management: Strong change management skills are necessary to navigate the challenges associated with implementing a new model, including addressing resistance to change, managing staff morale, and ensuring a smooth transition.
Decision-Making: The ability to make informed decisions based on evidence and data analysis is critical for selecting the best model and addressing challenges that may arise during implementation.
Mentorship and Coaching: The ability to mentor and coach staff members is essential to develop their skills and support their professional growth.
By carefully considering these factors and employing effective leadership strategies, it is possible to successfully implement a new patient care delivery model that enhances the quality of care and improves patient outcomes.
Sample Answer
Certainly, let's explore this scenario.
1. Patient Care Delivery Models:
Given the focus on safe, high-quality, and person-centered care, I would consider these two models for a medical-surgical unit in a hospital:
**** Team Nursing:
Description: In this model, a team of nurses (including Registered Nurses [RNs], Licensed Practical Nurses [LPNs], and nursing assistants) is assigned to a group of patients.The RN acts as the team leader, planning patient care, assigning tasks, and coordinating care among team members.
Support for Safe, High-Quality, Person-Centered Care:
Improved Communication: Promotes better communication and collaboration among team members.