Process for Composing a Complaint Letter
Step 1: Identify a problem at John Jay.
Step 2. Articulate that problem in the first paragraph, explicitly stating the overall problem. Open your letter by specifically stating the issue you want to address (think: who/what/where/when/how/why?).
Step 3: In your second paragraph, cite a specific example of this problem and the implications it has for students.
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Process for Composing a Complaint Letter
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