1- Create 2 SMART objectives for your selected QI initiative
Objective 1.The emergency room charge nurse will round on 10 patients every 2 hours, nightly to ensure improvement on nurse/patient communication from a score of 67%to 80% within 3 months to start on 3/7/22, following in-service on 2/8/22 to ensure discharge instructions on medication management and aftercare are discussed .
2.Staff nurse will discuss and reinforce discharge instruction related to medication management at home and follow-up care with patient at time of discharge within 3 months allowing the patient to verbalize understanding of instructions given which will improve patient satisfaction scores from 67% to 80%.
2- Analyze 2 concern you have about your chosen topic and why you feel a change is necessary and can improve patient satisfaction survey score.
3- choose 1 change model/theory from (Lewin) and describe the change theory and state how it will be helpful in creating plans to implement the needed change.
4- state exactly what you will put in place (the change) to address and improve on the patient satisfaction survey you are focusing.
a. locate articles from nursing journals that share how others have address the topic you have chosen
b.) what have they put in place to assure improvement in patient perception/outcome?
- Discuss a leadership communication strategy to inspire leadership and staff in order to gain their support for the change you are making. See (chap 19} in Marquis &Huston (2020)
An Conclusion completes all presentations
Sample Solution