You are the quality director at a long-term care facility. Your manager has asked you to investigate two areas of care: colonoscopy care and pressure ulcer injuries. Your facility has seen a recent increase in their patients needing colonoscopy care that goes beyond what your facility can provide. It would be helpful to gather information on the quality of colonoscopy care by local hospitals.
For pressure ulcer injuries, you are concerned about this quality indicator: the percentage of patients with pressure ulcer injuries that are new or that have worsened since their arrival at your facility. In your facility, that quality indicator is 15% of residents, while the state percentage is 2.5%. Your manager has requested that you investigate how to improve this quality indicator in your long-term care facility so that the percentage will become closer to the state percentage.
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