Success of companies

Q1:
Proper maintenance is vital to the success of companies because the costs of failure can be enormous. Research an article about a company that experienced equipment or process failure. What happened? What were the consequences?
Make sure to include the link.

Q2:
Watch https://www.youtube.com/watch?time_continue=2&v=dF20FaQzYUI&feature=emb_logo
Then answer: Compare and contrast a trauma-informed organization with your organization (or a previous organization). Is your organization trauma-informed?
Do you think organizations should be trauma-informed? Why or why not?
As an OD consultant, what would be your first two steps/recommendations in assisting an organization with the cultural change of becoming "trauma-informed"? Explain your rationale.