The competency requirements of a licensed paralegal

Which of the following statements dscribing the competency requirements of a licensed paralegal is FALSE? (a) A competent paralegal pursues appropriate training and development to maintain and enhance their knowledge and skills (b) A competent paralegal represents client in a conscientious, diligent and cost-effective manner (c) A competent paralegal knows general legal principles and procedures and the substantive law and procedures for the legal services that the paralegal provides (d) A competent paralegal communicates with the client only at the outset and at the conclusion of the legal matter Authority: Text p. 112; Paralegal Rules of Practice Rule 3.01(4)