You are an IT manager of a medium sized Information Technology department. You provide the standard range of services including application support, service desk (break-fix), and technology services.
Using Microsoft Forms, design a survey, to be distributed to your fellow employees (customers).
Experiment with backgrounds, templates.
Send your survey link to this class.
Each person should “pretend” you are a customer in some non-IT role and “take the survey”. Don’t delay.
When you have collected your “results”…export the results to Excel (clickable option in Forms).
Submit your Excel file to Canvas.
Sample Survey links