Wild Dog Coffee Company.

Your Role
Option 1
You are one of three owners of Wild Dog Coffee Company. Your background is primarily in operations. Your business partners' backgrounds are in marketing and sales. While they are working on the external aspects of the business that will bring customers in, you are focused on making the internal customer-facing processes as efficient as possible. You are preparing an analysis and recommendations that will help manage a core process improvement for the successful opening of a second location.